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Rates / Information / Policies - Cats

Escape to the Country –

Rates & Policies – Cats

ALL CATS MUST ARRIVE/DEPART IN A CAT CARRIER OR CRATE!

All cats over 6 months must be SPAYED or NEUTERED

We will absolutely NOT take any cats that spray! No exceptions.

 

Rates

Our nightly rate is: $25/night for the Luxury Suites and $20/night for the Chalets/Open Concept (plus GST) per suite with the 1st cat included.
The 2nd cat add $10, 3rd cat add $5, 4th cat is FREE!

As of February 1st, our regular nightly rate will be: $25/Chalet, $30/Luxury and $35/Premier suite with window & catio (Opening March 15, 2024).
This is per suite including 1 cat. Additional cats will be $10 each. GST applies to all reservations. Check out is by 10am but if you require an evening pick up between 5-6pm, the daycare fee applies at $18/day for the first cat and $5 for additional cats. Holidays rates are outlined in the section below but are an additional $5 on top of the regular rates.

There is a maximum of 4 cats per luxury suite, 3 cats per Premiere suite and 2 cats per Chalet or Open Concept Kennel. It goes without saying that there is no mixing of cats from different families.*

There is a 2 night minimum stay required for all cat reservations*

SAME DAY cancellations and NO SHOWS will be charged the FULL amount of the reservation, no exceptions, as we have held the kennel space for you at your request! ***Extended stays over 1 month, must clear their invoice every 30 days***

Holiday Rates and Minimums

Holiday Peak Rates apply for Easter and Christmas reservations and any Statuary Holiday weekend Friday – Monday. 

There is a minimum 5 night charge for Easter and Christmas reservations that fall on, or between:
Easter: March 28 – April 1, 2024 and Christmas: Dec 22, 2024 – Jan 2, 2025 (both inclusive)

Peak rate is: $32.50/Luxury Suite, $27.50/Chalet or Open Concept kennel, all including 1 cat per night. Second cat is $15, 3rd is $10 and 4th is Free!

As of February 1st, our peak rates will be: $30/Chalet, $35/Luxury and $40/Premier suite with window & catio (Opening March 15, 2024).
This is per suite including 1 cat. Additional cats will be $15 each. GST applies to all reservations. Daycare rates stay the same.

 Please note: that during peak times, we cannot guarantee the kennel initially reserved. Invoices will be altered accordingly.
Multi cat families take priority for the larger luxury kennels. Chalets/Open Concept are the same price and may be interchanged.
Chalets are taller, but the Open Concept kennel has more floor space. We will try our best to keep to what is reserved.

Our spacious cattery offers five luxury suites measuring 4’W x 8’L x 8’H (32 sq ft floor walking space) plus four chalets measuring 4’W x 4’L x 8’H (16 sq ft floor walking space). In our peak times, we use our five Open Concept Kennels. These are 3’W x 6.25′ L x 3.25′ H (18.75 sq ft floor walking space).

Payment

Cash – 5% discount (boarding only), E-Transfer, Visa/MC (online).
We like to leave the choice of how to pay to you, but if payment is not received by the time you leave the property, the credit card on file will be charged as we need to close invoices out in a timely manner. Thanks for your understanding!

SAME DAY cancellations and NO SHOWS will be charged the FULL amount of the reservation, no exceptions, as we have held the kennel space for you at your request!

***Extended stays over 1 month, must clear their invoice every 30 days***

Opening Hours

Our pick up and drop off times have been specifically selected to allow us to care for your pet. We have scheduled times set aside for cleaning, play/cuddle time and feeding. We live on the property, so we need to maintain set windows of time for our clients. We appreciate your respect of this!

We are CLOSED for PICK UP and DROP OFF:  Every Saturday, Easter Sunday, December 25 & 26.

Drop off times: 9:00 – 10:00am or 5:00 – 6:00 pm.
You are charged for the day/night of arrival.

Pick up times: 9:00 – 10:00 am or 5:00 – 6:00 pm.
The evening pick up incurs the daycare fee.
Cats picked up between 5:00 – 6:00 pm incur a charge of $20/suite or chalet for one cat and a $5 per additional cat daycare fee.

  • We are closed daily between 10:00 am and 5:00 pm.
  • If an ‘out of hours’ drop off or pick up needs to be arranged, there will be a $50 charge. This is for Sunday – Friday outside of regular hours.
    We are still CLOSED every Saturday and no pick ups or drop offs are accommodated.
  • If you are late (after 10am or 6pm), there is a $20/15 mins. charge. Please arrive within the hour given.
  • You are welcome to settle your cat(s) in, but you must be leaving the property by 10 AM as we need to get on with our routine.
Deposits

A 25% deposit is required on all reservations and is non-refundable without 7 days notice of cancellation. A Minimum 2 night stay is required.

We accept email transfer payments sent to info@escapetothecountry.ca. Alternatively you can call us at 403-618-0760 to provide us with your credit card number or pay through ‘Stripe’ on your account. This will hold the kennel reservation.

FULL payment is required 30 days prior to the start date of your booking and is NON -REFUNDABLE for:

*Easter and Christmas
*You will be charged for the dates that you book, so please make sure they are correct.

SAME DAY cancellations and NO SHOWS will be charged the FULL amount of the reservation, no exceptions, as we have held the kennel space for you at your request!

***Extended stays over 1 month, must clear their invoice every 30 days***

Please refer to the ‘Rates’ section above for information on holiday rates and minimums.

We require you to bring
  • Food – Include your cat’s name and the quantities clearly labelled for AM/PM feeding! (Just enough for their stay plus an extra 2 days worth in case of travel delays)
  • Bedding and/or Toy (if desired, but not guaranteed to come back in the same condition)
  • Medication – if required, instructions clearly labelled

There is no charge for administering medication if given in food. If pills or liquid medications are required to be given orally, there is a $3.50/day charge per cat that needs the medication (if your cat is cooperative). If the cat is absolutely uncooperative, there will be a handling fee of up to $10/day at our discretion, but you would be notified about this immediately.

Insulin shots can be administered twice per day, 12 hours apart at 8am and 8pm at a cost of $8/day. 

  • NO food or water bowls please. We have stainless steel bowls for all cats
  • Treats are supplied but you can also bring your own
  • Litter is supplied (different varieties available)
Vaccines

All cats must have:

  • Rabies
  • FVRCP (Rhinotracheitis/Calicivirus/Panleukopenia)

Recommended – FeLV (Feline Leukemia)

If in doubt please discuss this with us. You must bring proof of vaccinations when you arrive. This is for the safety and well being of all cats boarded. In lieu of vaccinations, we will accept titre testing.

We also highly recommend de-worming your cat at least 2 times/year (Spring/Fall).

Photos

We will post photos and/or videos of your cat(s) while they are in our care on our Facebook page so you can see how they are doing. Please follow us on Facebook for updates!

Meet 'n' Greets

As we are a private acreage, we welcome meet ‘n’ greets on Sundays only (by appointment) between 3:00 – 5:00 pm. We are located 30 mins SW of Calgary and 10 mins West of Okotoks. Specific directions will be sent upon request.

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